Having an issue with your saber? We're here to help!

If you're having an issue with your saber, first read the guide page for your type of saber.

If you are unable to solve the issue, read the section below. 

How to apply for a repair

Please contact subject line “Repair Request [order number]” if you experience any complications with your saber. Our team will assist you with approving for your saber for repair. Depending on your warranty status, a charge may applied for the repair.

Our technicians rely on the details written on the RMA form to know how to process all sabers sent back to our facility for repair/upgrade/exchange. It is very important to be specific when filling out the RMA form. Our technicians are unable to perform services on returned sabers that have not been approved by customer service representatives. Once your repair is sent in, we cannot modify or update your RMA form.

Fill out our SaberForge RMA form, print and include with your repair.





Have more questions or need assistance?

Get help from our customer service staff. Write us a detailed e-mail and we'll respond as soon as possible

Contact Us

Ways to get in touch with us

Product Info and Online Orders

9am to 6pm (PST) Tuesday - Friday

Showroom/Local Orders

12pm to 8pm (PST) Monday - Sunday

Visit Us

Showroom & Headquarters

270 Beavercreek Rd STE 200

Oregon City OR 97045