Very happy with my first hero pixel saber, only took 4 weeks to get instead of the 12-15 weeks quoted. Will definitely buy again.

I am blown away by how awesome this saber turned out. I bought it has a birthday/anniversary/Valentine's Day gift for my husband and... now I want my own. The light and sound are crisp, and the weight of the hilt is great. I highly recommend!!!!

I couldn't have asked for a better saber! As promised I will be ordering 2 more from you. A shoto saber to go with this one, and a custom double bladed saber.
May the Forge be with You.

The hilt looks amazing and is customized exactly as I ordered. The only problem I have is with the charge port for the saber. It seems to get shoved back into the hilt no matter how gentle you are. Sent it in for repair came back and thought everything was great. Had the saber for two days unplugged and plugged back in once each day, works great. Third the port has been shoved back too far again. It's very frustrating and disappointing. I want to love the saber, the hilt looks great. But as it is impossible to charge, it's become a dead mantle piece.

This review is for the mk2 version. I received it yesterday 9-30-21, so these are my initial thoughts. Of course in time I may have differing opinions.

I ordered the pixel blade with mine...and really...what can I say? This saber is positively stunning. Its far more impressive in person than I had expected. Everything is well machined, feels very sturdy, and what you expect a "real" light saber to feel like. Its hefty, but balanced, and the wrap feels like its going to stay in place. The pixel blade is super bright and the effects are amazing. The details are crisp and clean, and the black accents really pop. The design changes over from original sinister prophecy are excellent, and I particularly like the heat bluing on the emitter...its a very nice touch. Over all this is a sleek design that looks well thought out, elegant and practical. It looks like what you might imagine a real light saber in the SW universe would look like.

If I had to pick something that could be improved...maybe the sound. Its certainly loud enough...but to my ears...it does seem a bit thin. Im nit picking though...and I dont know if its even possible to get beefier sound out of such a small speaker. I have not used the editor software yet, so I cant speak to that.

Delivery took 19 weeks. A whole month longer than the estimate when I ordered it. Im not complaining mind you...just stating the facts. Considering current events (if you are from the far future...check the date), I expected a delay and was not surprised or annoyed by it. I did send an email to customer service requesting an update at 18 weeks...and received a courteous reply answering my questions within just a few days. My very limited experience with customer service was positive and I have no complaints there.

All in all this is a lifelong fantasy fulfilled and I am 100% satisfied with the product, the support I received, my purchase, and the entire experience as a whole. I would absolutely purchase from SaberForge again.

I mentioned a couple of times how it fits my expectations of what a "real" saber might be. For me that is the most important aspect and exactly what i wanted. I wanted something as close to authentic as possible...and this saber really delivers. Its fabulous!